We’re here for you 24/7 via Phone or Online
Superior support and availability are a staple here at Electrum. If you have questions about your account or setting up your Internet connection, we’re here for you 24/7. Our robust Knowledge Base offers help without needing to make a call.
Our self installation modems are provided to you for easy connectivity. Our technicians are available to install the connection for you if you choose.
- High speed modem/router
- Easy self install instructions
- Technician available to install
- Install help over the phone
- Computer clean up
Electrum provides computer protection to all subscribers. We have a support tool for download on your computer to block intruders and keep your PC healthy.
- 24/7 virus monitoring
- Premium protection
- Remote support
- Free computer clean up
- Support tool
Billing are 30 days from the day you started service. You can request to have your billing on a different day.
- Flexible billing dates
Contact or Call Us
We’re available during normal business hours. PST 9am-5pm Monday-Friday. 888-600-2450
- Tech support
- Billing questions
- Package inquiry
- Phone service